Conference Program

Below you will find the most up-to-date conference schedule. Click on links to jump to detailed session descriptions or speaker biographies.

2 - 5 pm

Early Registration

6 - 7:30 pm

Welcome Reception

8 - 11:30 am

IVOS Product Demonstration

Pre-Conference Tutorial: Pitching, Putting and Otherwise Fine-tuning Your Governance Game

1 - 2:15 pm

Keynote: Beat Par With Your Leadership

2:30 - 3:45 pm

Developing a Marketing Strategy to Keep your Pool on the Leaderboard

Who Will be the Next Tiger Woods? Ensuring Your Pool has a Sound Succession Plan

9 - 10:15 am

Getting a Grip on Key Investment Issues

Drivers in Law Enforcement Liability and Excessive Force Claims

10:30 - 11:45 am

FORE! - Lessons Learned from a Major Claim

Club Selection is Everything: Building or Buying a Pool Administration System

1:30 - 2:45 pm

Developing Strategic Financial Targets

Going for the Green: Loss Control that Protects the Bottom Line

3 - 4:15 pm

Effective Aggression Management Solutions

9 - 10:15 am

Caddying your Pool through the Hazards in Today’s Insurance Market

10:30 - 11:145 am

Finding the 19th Hole: Where do we go Next?

Click on links under the descriptions to jump to detailed session descriptions or speaker bios.

Monday from 8:00 to 11:30 am

pre-conference tutorial

Pitching, Putting and Otherwise Fine-tuning Your Governance Game

This interactive session will assist novice and veteran board members with today’s enormous challenges. Going beyond the basic fiduciary responsibilities of pool governance, this workshop will address the qualities of high-performance boards.

We will help attendees understand how the attitudes, outlook and actions of their colleagues influence decision-making, and provide techniques for boards to become more cohesive, effective decision-making bodies.

Pitching, Putting and Fine-tuning will be presented by Michelle Murphy of InnoPro Performance Solutions.

Monday from 1:00 to 2:15 pm

keynote address

Leadership Legacies: Leadership for the Long Drive

Dick Lyles outlines several major trends that are transforming today’s leadership and governance landscape. Based on his experience and research, he will provide great insight into the challenges and opportunities Boards face and will share specific steps every executive and trustee should take to both survive and thrive during these turbulent economic times.

Leadership Legacies will be presented by Dick Lyles of Leadership Legacies.

Monday from 8:00 to 11:30 am

product demonstration

iVOS & RiskConsole Product Demonstration

Learn how Aon eSolutions can help you manage your risk and insurance programs. iVOS, a one-system solution for claims management, bill review, policy administration, case management, billing and events management for multiple lines of business, helps improve efficiencies, streamline your claims processes, and reduce costs and losses. RiskConsole, a risk management information system (RMIS), refines and analyzes incidents, claims, exposure, fleet, policy, litigation and other risk-related data from multiple sources, providing risk managers a comprehensive view of their organization's risk.

Monday from 2:30 to 3:45 pm

concurrent session

Developing a Marketing Strategy to Keep your Pool on the Leaderboard

Learn how your pool can successfully market your program strengths on a shoestring budget, and not only retain, but also grow membership. This session will describe one pool’s strategy to grow and prosper in today’s challenging environment.

Develping a Marketing Strategy will be presented by Paula Tanguay of Alliance of Schools for Cooperative Insurance Programs.

Monday from 2:30 to 3:45 pm

concurrent session

Who Will be the Next Tiger Woods? Ensuring Your Pool has a Sound Succession Plan

Loss of the pool’s chief executive or key board member can impede the pool’s ability to meet strategic objectives. There are a variety of approaches to ensure continuity of dynamic, well-prepared leadership and a successful succession plan. Two seasoned pool executives will describe their approach.

Who Will be the Next Tiger? will be presented by Timothy Greer and Tami Tanoue of Colorado Intergovernmental Risk Sharing Agency.

Monday from 4:00 to 5:15 pm

Concurrent Session

Establishing an Award-Winning Return to Work Program

Workers compensation claims are the major expense for workers compensation pools. Indemnity (time loss) payments typically represent over 40% of all workers compensation claim costs – and are rising. Learn how to improve your return to work program, reduce costs and measure program results.

Establishing a Return to Work Program will be presented by Dawn Watkins of Los Angeles USD and Connie Edwards of Sedgwick CMS.

Monday from 4:00 to 5:15 pm

Concurrent Session

Employers Stop the Madness: Quit Sending Your Employees to Sexual Harassment Training!

Harassment claims can be numerous and costly. This session will examine 15 years of data which demonstrates the ineffectiveness of employer training in reducing sexual harassment claims, and provide a new focus on what employers can do to achieve a workplace free from offensive, unwelcome and unlawful conduct. The solution may surprise you!

Sexual Harassment Training will be presented by Gerry Preciado of Bickmore Risk Services.

Tuesday from 9:00 to 10:15 am

concurrent session

Getting a Grip on Key Investment Issues

Financial markets are experiencing unprecedented volatility and the U.S. economy is in a recession of uncertain length and depth. In today’s environment, reviewing and improving your investment process is more important than ever. This session will address today’s critical investment concerns, what to check now, and what to watch out for in 2009 and beyond.

Getting a Grip will be presented by Alton Cogert of Strategic Asset Alliance.

Tuesday from 9:00 to 10:15 am

Concurrent Session

Drivers in Law Enforcement Liability and Excessive Force Claims

The loss trends of one state helps to identify the most common and costly law enforcement liability claims and provide an overview of the legal issues involved that are important to defend these claims. This session will provide recommendations for formulating law enforcement policies, procedures and training to mitigate costs.

Drivers in Law Enforcement will be presented by Ann Gergen of the League of Minnesota Cities Insurance Trust.

Tuesday from 10:30 to 11:45 am

Concurrent Session

FORE! - Lessons Learned from a Major Claim

Most pools have a keen understanding of the exposures their members face and the environment in which they operate. Unfortunately, the rules can and do change in the event of a major claim. Review the lessons learned from Rhode Island’s Station Fire and learn how to collaborate with plaintiffs attorneys, the courts and others to build the coalition you must have when the big one hits.

Lessons Learned from a Major Claim will be presented by Thomas Dwyer of the Rhode Island Municipal Insurance Trust.

Tuesday from 10:30 to 11:45 am

Concurrent Session

Club Selection is Everything: Building or Buying a Pool Administration System

While pools want and need many of the latest features customized information systems offer, they also require a solution that can be tailored to their specific business requirements and budget. Explore the pros, cons and costs of purchasing a system versus developing one in-house.

Build or Buy will be presented by Mark Snodgrass of City County Insurance Systems and Mark Wheeler of Aon eSolutions.

Tuesday from 1:30 to 2:45 pm

Concurrent Session

Developing Strategic Financial Targets

A roundtable session to review the interaction of the actuarial and financial position of a pool, and the ratios that can be derived from this interaction to establish strategic financial targets.

Developing Strategic Financial Target will be presented by Mujtaba Datoo of Aon Global Risk Consulting.

Tuesday from 1:30 to 2:45 pm

Concurrent Session

Going for the Green: Loss Control that Protects the Bottom Line

An effective loss control program not only targets cost drivers, but requires a culture that supports sound risk management practices. Identify loss information that all members and pool boards should be monitoring, as well as the key factors that contribute to successful loss control programs.

Loss Control that Protects the Bottom Line will be presented by Vance Forrest of Aegis Corporation.

Tuesday from 3:00 to 4:15 pm

Concurrent Session

Effective Aggression Management Solutions

Aggression in the work place continues to dominate headlines and negatively impact the public sector. To prevent violence we must get-out-in-front-of conflict. Learn how by utilizing the Center for Aggression Management’s Primal and Cognitive Aggression Continua (PCAC), public entities can better identify, measure, engage and prevent disruptive and dangerous behavior prior to conflict.

Effective Agression Management will be presented by John Byrnes of the Center for Aggression Management.

Tuesday from 6:00 to 10:00 pm

Dinner aboard the USS Midway

Enjoy guided tours of the longest serving aircraft carrier in U.S. history. Launch from the deck on one of several flight simulators and take in the spectacular view of the San Diego skyline and harbor as you mingle with colleagues during dinner. Transportation will be provided from the Hilton at 6 pm

Dinner Aboard the USS Midway will be co-sponsored by Munich Re America and Aon.

Wednesday from 10:30 to 11:45 am

Caddying your Pool through the Hazards in Today’s Insurance Market

Virtually every insurance source and expert agree, the market will harden in 2010. Now is the time to market your program to ensure the best available rates and terms. Hear critical information to help position your pool to weather the perfect storm of rising prices, diminished coverage and reduced limits.

Caddying your Pool will be presented by Peter Le Resche of Aon.

Wednesday from 10:30 to 11:45 am

Finding the 19th Hole - Where do we go Next

Most pools have a solid record of growth, service and financial performance. Many have achieved a degree of market penetration that can only be envied. The question is, what is the board’s vision of the future – more of the same or a bold new venture? This session will discuss options your pool might consider.

Finding the 19th Hole will be presented by Steve Kahn of AAon Global Risk Consulting.